Policies

TERM LIMITS

Certificate Term Limit

Learners must complete their certificate enrollment within a three-year period. Learners selecting not to complete their certificate enrollment within the term will be considered inactive. All active certificate learners will be given three years from January 1, 2020 to complete their current certificate program. 

Designation Term Limit

Learners must complete their designation enrollment within a seven-year period with the option to request a one-year extension. Learners selecting not to complete their credential enrollment within the term will be considered inactive.  All active designation learners will be given seven years from January 1, 2020 to complete their current designation program. 

EXAMS

Course Exams 

Students have a six-month eligibility period to schedule and take their exam. For more information on Exam policies, please visit the page below.

RPA® and FMA® Capstone Exams

Under the Capstone program, once all RPA and/or FMA course requirements are complete, learners will take a culminating RPA/FMA Capstone Exam. Effective January 1, 2021, new RPA and FMA learners will be enrolled in the Capstone Experience. Current learners can opt-in to the new Capstone Experience program. Those who wish to stay with their current program have until December 31, 2021 to complete their designation. New learners as of January 1, 2021 will automatically be enrolled in the Capstone Experience program.

COURSE POLICIES BY DELIVERY METHOD

Online Designation and Certificate Course Policies

BOMI recommends a high-speed internet connection for online courses and exams:

Browsers:

Microsoft Edge, Firefox, Chrome and Safari, following the market recommendation that Docebo will support the last 2 major versions of each of these browsers.

Operating Systems:

Microsoft Windows 8 (or higher)

OSX (Last two major releases)

Most Linux Distributions

Online Self-Paced: When you register for an Online Self-Paced course, you will have access to online content for six (6) months from the date of registration. Your course registration fee includes access to the digital book and exam for six months in the learning portal.* A print book can be purchased at an additional fee.Within two business days of registering, students will receive an e-mail confirmation of registration in an online designation or certificate course, including information about how to access the online course. Paying an Exam Administration Fee extends both your exam eligibility and access to online content.

*Digital books can be downloaded through VitalSource Bookshelf for longer access. Learn more > 

Collaborative Virtual Learning: When you register for a Collaborative Virtual Learning course, you will have access to the online content for six (6) months from the class start date. Your course registration fee includes access to the digital book and exam for six months in the learning portal.* A print book can be purchased at an additional fee. Within two business days of registering, students will receive an e-mail confirmation of registration in an online designation or certificate course, including information about how to access the online course.

*Digital books can be downloaded through VitalSource Bookshelf for longer access. Learn more > 

BOMI-Sponsored Accelerated Review Policies and Procedures

Accelerated Review classes are four, full-day sessions. Advance preparation is required. A digital coursebook will be sent to you prior to the class to help with preparation. Travel, hotel accommodations, and meals are not included in your registration fee. Class size in each location is limited. All courses, locations, instructors, and prices are subject to change. BOMI will notify registrants of any changes in BOMI-sponsored classes approximately two weeks in advance of the class start date. 

To ensure that you have sufficient time to prepare, you should be registered ten (10) business days prior to the class start date. A $100 (USD) late fee will be applied to registrations received thereafter. Course information will be emailed in advance of the course.

Corporate Onsite Instruction (Group Education) Policies and Procedures

Group education classes are set up on an as-needed basis, with pricing and requirements determined by a client's needs. Please contact a member of BOMI's Education Coordinator Team if you are interested in this format.

CANCELLATIONS AND REFUNDS

EXCEPTIONS: If you want to return printed course materials for a Collaborative Virtual Learning or Accelerated Review class, you must return the materials 30 days before the class start date to receive a full refund. Enrollment fees and digital fees are nonrefundable.

To receive a full refund, course materials must be returned in the original shrink-wrap 30 days before the class start date. For cancellations received less than 30 days prior to the first day of class, credit can be applied to an Online Self-Paced or Classroom offering. For cancellations less than two weeks prior to the first day of class, a $100 (USD) cancellation fee also applies. 

You are able to receive a full refund within 30 days from registration if you have not accessed either the learning portal or the digital course book. If these have been accessed, you are not eligible for a refund.

Enrollment Fees

To enroll in your first designation program, a $225 (USD) enrollment fee will be applied. To enroll in your second or third designation program, a $100 (USD) enrollment fee will be applied. There is a $100 (USD) fee for individual courses (those taken separately from a certificate or designation program). Fees are nonrefundable and must be paid with or before enrolling in a course, certificate or designation program. 

First-time enrollees must complete an enrollment form. A list of BOMI's fees are listed on the Price Sheet below.

                                                                            

Orders will be processed within two business days. Shipping, including overnight, takes place once orders are processed. Only orders with payment can be processed. There will be a $40 processing fee for returned checks.

Exam Administration Fee (Includes Retakes, No-Shows, and Extensions)

Students who fail an exam, do not cancel a scheduled exam appointment at least 24 business hours prior, or wish to extend their eligibility period by an additional six months, will incur an Exam Administration Fee. This fee includes testing and administrative fees and gives students a new six-month eligibility period to complete the exam. This new six-month window begins when the payment is processed. The Exam Administration Fee for course exams is $150. The Exam Administration Fee for either the RPA or FMA Capstone Exam is $100.

Study Method Transfer

If you wish to switch from one study method to another, you will incur a $150 (USD) Exam Administration Fee in addition to the price difference between the two study methods. Please contact an Education Coordinator at 1.800.235.BOMI (2664) for more information and/or assistance.