Managing the Organization

Managing the Organization will prepare you to manage and lead your organization through improved communication, motivation, relationship and team building, project management, problem solving, and decision-making skills. Managers who take this course will be able to further develop their group leadership and management techniques and abilities, and analyze and improve their relationships with staff, colleagues, and owners.

Upon successful completion of this course, learners will be able to:

• Understand and demonstrate what motivates staff and how to use techniques to influence staff behavior
• Demonstrate the importance of communication and marketing and provide tools and techniques for the manager to accomplish
• Provide a framework for organizing the various functions associated with facilities management and the rationale for organization configurations
• Demonstrate the importance of problem solving and provide problem-solving tools necessary for manager to guide staff in problem-solving activities
• Apply your learned skills and abilities to a sustainability-driven building upgrade case study